VIDEO: Retaining new contact lens wearers is a team effort
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LAS VEGAS — From the front desk to the dispensary, eye care practice staff should work together to support patients as they embark on contact lens wear, optician Jennifer Seymour Brusven said at Vision Expo West.
“It really should be a team effort with everybody, so the patient understands that the time they’re given is incredibly important and can span from the time that they walk in until they leave,” she said.
Seymour Brusven participated in a Vision Expo West panel discussion on the Contact Lens Institute’s recently released report on retaining new contact lens wearers.
Reference:
- New Contact Lens Institute research pinpoints practice behaviors that help retain new contact lens wearers. https://www.contactlensinstitute.org/news/new-contact-lens-institute-research-pinpoints-practice-behaviors-that-help-retain-new-contact-lens-wearers/. Published Sept. 17, 2024. Accessed Sept. 19, 2024.