October 05, 2016
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OneTouch Ping pump may be subject to hacking

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A letter recently sent to users of the Animas OneTouch Ping Pump warns that a person may gain unauthorized access to the pump through its encrypted radio frequency communication system, according to Animas.

According to the letter, Animas has investigated the issue and worked with the appropriate regulatory authorities and security experts.

“We also want to assure you that the probability of unauthorized access to the OneTouch Ping system in extremely low,” according to the letter. “It would require technical expertise, sophisticated equipment and proximity to the pump, as the OneTouch Ping system is not connected to the internet or to any external network. In addition, the system has multiple safeguards to protect its integrity and prevent unauthorized action.”

Users who are concerned about potential unauthorized access may turn off the pump’s radio frequency feature; however, this would prevent communication between the pump and the meter, and users will need to manually enter blood glucose readings.

For more information see the letter.