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MDbackline software collects patient history, saves staff time
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MDbackline announced the release of a cloud-based software that automates the collection of patient demographics and history, such as chief complaint, detailed history of present illness, past medical and ophthalmic history, and social and family history.
The system emails patients scheduled for an upcoming appointment, inviting them to visit a web-based interactive interview process that uses advanced branching logic to determine their history and collect demographics information, according a press release from the company.
MDbackline stated that the system replaces much of the time office staff members spend collecting and recording patient information, which typically can take 45 minutes per new patient.
The software also facilitates compliance with evaluation and management coding by quantifying elements of history such as duration, severity, location and quality of symptoms and recording these in the EHR coding systems to maximize reimbursement, according to the release.
"By automating the collection of patient history and demographics, we are actually seeing more accurate information in the medical record because it comes straight from the patient, and most doctors will be able to justify more complex visit coding and higher reimbursement without worrying about inadequate documentation," MDBackline founder John A. Hovanesian, MD, FACS, of Harvard Eye Associates in Laguna Hills, Calif., said in the release.
Hovanesian is an Editorial Board Member of Primary Care Optometry News and Ocular Surgery News and a blogger for PCON and OSN.