Patient Satisfaction
VIDEO: Refraction important to improve patient satisfaction in refractive cataract surgery
In part one of Healio’s Lost Art of Refraction miniseries, Cynthia Matossian, MD, FACS, and Steven G. Safran, MD, discuss the importance of performing refraction.
VIDEO: Advanced practice providers maximize orthopedic patient satisfaction, outcome data
WAILEA, Hawaii — At Orthopedics Today Hawaii, Allison Terry, PA-C, discussed how advanced practice providers, such as physician assistants and nurse practitioners, can help maximize orthopedic patient care.
Provider empathy may improve patient satisfaction, but more research is needed
Practitioner empathy was associated with greater patient satisfaction, according to results from more than a dozen trials, although the findings were hampered by inadequate reporting and a risk of bias, according to researchers.
Targeted surveys reveal thought process behind patient satisfaction
Every successful enterprise must focus on the voice of the customer.
Properly managing patient expectations critical for surgical success
Setting proper expectations ahead of surgery makes for “happier patients, happier staff and happier doctors,” and the foundation for all of it is clear, active communication, according to a presentation from Real World Ophthalmology.
Contact lens dropouts refit with different brand can be successful
NEW ORLEANS — Former contact lens wearers who discontinued use because of discomfort or dryness can be successful if refit with an alternative brand, according to Andrew Pucker, OD, PhD.
Home OCT study showed high patient satisfaction, agreement with in-office scans
SEATTLE — The Home OCT scan system is reliable and easy to use, according to the results of an observational study presented at the American Society of Retina Specialists annual meeting.
Patient dissatisfaction after Mohs linked to wound healing, stages to tumor clearance
Patient satisfaction after Mohs micrographic surgery is affected by numerous factors that may change over time, according to a study.
‘Car park clinic’ for cardiac device follow-up deemed successful model during pandemic
For patients with implanted cardiac devices, a “car park clinic” model successfully minimized contact with health care staff during the COVID-19 pandemic while also providing high patient satisfaction and reducing appointment times.
VIDEO: Patient satisfaction high with monofocal plus IOL
SAN DIEGO — In this Healio Video Perspective from the ASCRS meeting, Helga P. Sandoval, MD, MSc, discusses visual outcomes in patients who received the Eyhance monofocal plus IOL.