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Patient Satisfaction

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February 16, 2024
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VIDEO: Refraction important to improve patient satisfaction in refractive cataract surgery

VIDEO: Refraction important to improve patient satisfaction in refractive cataract surgery

In part one of Healio’s Lost Art of Refraction miniseries, Cynthia Matossian, MD, FACS, and Steven G. Safran, MD, discuss the importance of performing refraction.

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January 30, 2024
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VIDEO: Advanced practice providers maximize orthopedic patient satisfaction, outcome data

VIDEO: Advanced practice providers maximize orthopedic patient satisfaction, outcome data

WAILEA, Hawaii — At Orthopedics Today Hawaii, Allison Terry, PA-C, discussed how advanced practice providers, such as physician assistants and nurse practitioners, can help maximize orthopedic patient care.

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January 29, 2024
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Provider empathy may improve patient satisfaction, but more research is needed

Provider empathy may improve patient satisfaction, but more research is needed

Practitioner empathy was associated with greater patient satisfaction, according to results from more than a dozen trials, although the findings were hampered by inadequate reporting and a risk of bias, according to researchers.

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January 02, 2024
3 min read
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Targeted surveys reveal thought process behind patient satisfaction

Targeted surveys reveal thought process behind patient satisfaction

Every successful enterprise must focus on the voice of the customer.

News
October 30, 2023
1 min read
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Properly managing patient expectations critical for surgical success

Properly managing patient expectations critical for surgical success

Setting proper expectations ahead of surgery makes for “happier patients, happier staff and happier doctors,” and the foundation for all of it is clear, active communication, according to a presentation from Real World Ophthalmology.

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October 23, 2023
1 min read
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Contact lens dropouts refit with different brand can be successful

Contact lens dropouts refit with different brand can be successful

NEW ORLEANS — Former contact lens wearers who discontinued use because of discomfort or dryness can be successful if refit with an alternative brand, according to Andrew Pucker, OD, PhD.

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August 14, 2023
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Home OCT study showed high patient satisfaction, agreement with in-office scans

Home OCT study showed high patient satisfaction, agreement with in-office scans

SEATTLE — The Home OCT scan system is reliable and easy to use, according to the results of an observational study presented at the American Society of Retina Specialists annual meeting.

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July 18, 2023
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Patient dissatisfaction after Mohs linked to wound healing, stages to tumor clearance

Patient dissatisfaction after Mohs linked to wound healing, stages to tumor clearance

Patient satisfaction after Mohs micrographic surgery is affected by numerous factors that may change over time, according to a study.

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May 12, 2023
2 min read
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‘Car park clinic’ for cardiac device follow-up deemed successful model during pandemic

‘Car park clinic’ for cardiac device follow-up deemed successful model during pandemic

For patients with implanted cardiac devices, a “car park clinic” model successfully minimized contact with health care staff during the COVID-19 pandemic while also providing high patient satisfaction and reducing appointment times.

News
May 08, 2023
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VIDEO: Patient satisfaction high with monofocal plus IOL

VIDEO: Patient satisfaction high with monofocal plus IOL

SAN DIEGO — In this Healio Video Perspective from the ASCRS meeting, Helga P. Sandoval, MD, MSc, discusses visual outcomes in patients who received the Eyhance monofocal plus IOL.

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