Neurosciences
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Is telehealth the ‘new normal’ in neuro-ophthalmology?
Before the COVID-19 public health emergency, I was excited about incorporating video visits into my practice. Multiple times a day I had patients who had driven for hours, many of whom had stayed overnight in a region known for expensive accommodations because of lack of access to neuro-ophthalmologists near their home. Others shuttled between the neurosurgery clinic, MRI scanner and my clinic, getting in their car and re-parking, re-registering and waiting multiple times. Everyone faced a multi-hour appointment, shuttling from waiting room to exam room to photography to exam room, before waiting for a physician running late because of providing care to patients with complex disease. The system was broken for patients and this provider.