December 19, 2016
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OD recommends using simple, effective language with patients
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Agustin L. Gonzalez, OD, FAAO, says most of his fourth-year interns get too technical when talking to patients.
"Patients just want to know in layman’s terms what they have and how to solve it...and if you can reassure them that they aren't going to go blind, they will love you," he said.