Healio
Healio
ByCynthia Matossian, MD, FACS
ByDavid Evans, PhD, MBA
ByAnthony DeFino
Fact checked byChristine Klimanskis, ELS

Read more

March 19, 2023
4 min watch
Save

VIDEO: Online reviews should present history of patient satisfaction

ByCynthia Matossian, MD, FACS
ByDavid Evans, PhD, MBA
ByAnthony DeFino
Fact checked byChristine Klimanskis, ELS

Key takeaways:

  • Practices should keep older reviews visible to present a history of satisfied patients.
  • Online reviews should be attached to the physician’s name as well as the practice name.

In this Healio Video Perspective, Cynthia A. Matossian, MD, FACS, and David Evans, PhD, MBA, discuss how physicians can use newer and older online reviews to highlight a practice’s history of quality service.

Evans and Matossian also discuss why it is important for online reviews to be attached to the physician’s name alongside the practice name, as this can help build traction and keep reviews up to date.

Sources/Disclosures

Collapse
Source:

Healio Interviews

Disclosures: Evans reports being the founder and CEO of Ceatus Media Group. Matossian reports no relevant financial disclosures.

Read more about

practice management
social media
 

Related Content