December 17, 2014
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How aligned are your partners and staff?

“Align: verb; to arrange things so that they form a line or are in a proper position; to change (something) so that it agrees with or matches something else.”

– Merriam-Webster Dictionary

Some aspects of proper practice management and governance are obvious. We need proper facilities. We need trained staff. We need a source of patients. And we have to make a fair profit every year. These are all tangible requirements for success.

Other aspects of great practice management are less tangible but at least equally important. Perhaps more so.

One of these is the concept of “alignment.” My goal this month is to get you so fired up about the importance of alignment — between individual partners, between owners and support staff, and even with patients and vendors — that you will put up a big sign in the break room that simply says, “ALIGNMENT.” And that you will pass out the simple self-assessment tool below and discuss the results with your team to help launch an ongoing internal discussion on the subject.

Click here to read the full publication exclusive, By the Numbers, published in Ocular Surgery News U.S. Edition, December 10, 2014.