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Ten-point scorecard can assess administrator prowess
In today’s complex and changing practice world, few factors are as critical to practice success as your administrator’s global fitness. OSN Practice Management Board Member and Healio.com/Ophthalmology blogger Corinne Z. Wohl, MHSA, COE, an experienced hospital and practice administrator, provide insight into how the success of your administrator has a direct effect on the success of your practice.
What follows is a simple “administrator’s scorecard.” It will help you answer one of the most common questions asked of practice management consultants: “How is my manager doing?”
This administrator assessment uses trinary scoring. “Zero” is for a frank absence of each trait or attribute discussed below. “One” is for a little of the trait discussed but probably not quite enough. “Two” is for a sufficiency or abundance of the trait discussed. As you read through each item and think about your current administrator, circle a 0, 1 or 2.
Click here to read the full publication exclusive by John B. Pinto and Corinne Z. Wohl, MHSA, COE.