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Anticipate every ‘what if’ when hiring, dealing with a new associate
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WAIKOLOA, Hawaii — When hiring and dealing with a new associate physician, the practitioner should anticipate every “what if” situation that could arise, according to a practice consultant.
Through a series of case studies, Donna M. McCune, CCS-P, COE, gave advice on hiring and training a new associate here at the administrators’ program of Hawaii 2005, The Royal Hawaiian Eye Meeting.
She said the practice must ensure that the new physician is enrolled in the practice’s insurance plans and that patients are aware there is a new doctor on the schedule. Someone in the practice must also make sure the new doctor is properly trained and is productive.
Ms. McCune suggested that the practice set up “meet and greet” opportunities with patients and other physicians in the community and also offer opportunities for the new associate to see patients in the evenings and on weekends.
Additionally, she said, the new doctor should be properly trained in documentation and coding practices and should be aware of compliance procedures.
Someone in the practice should carefully monitor the new employee and provide the necessary tools to identify and correct any problems, she said.